PMO Manager at The Sydney Children’s Hospitals Network
August 1, 2017, Kathleen managed Michelle directly
Michelle is a very experienced manager who is able to come in and work with disparate underperforming teams and turn them around within a short period of time. She is able to do this with a depth of care, understanding, and professionalism that acknowledges and supports the people as individuals and as integral parts of the team.
She has the tools in her skillset to empower and enable her teams to increase the velocity of issue resolution, increase the quality of the responses, and to be able to focus on the future needs, not just the tasks at hand.
I worked with her as a peer and was very impressed with her skills in this area. So much so that when I moved into a new role and had the opportunity to employ her, I did so without hesitating. I would highly recommend Michelle to anyone who is looking for assistance in creating a high quality performing team.
Senior Developer – Integration at UnitingCare
July 6, 2017, Maithili reported directly to Michelle
I worked with Michelle as my manager at Uniting. She demonstrated a very effective management style which worked well for me and my colleagues. She was able to identify and build on individual strengths, improving the overall performance and job satisfaction of the team.
Basware P2P Specialist
July 4, 2017, Michelle worked with Duncan in the same group
I have worked alongside Michelle for a little over 2 years, during this time I witnessed a manager with a style and rapport with her team that created a follow-me-through-fire loyalty, excellent performance and compliance outcomes while also fostering a friendly, fun and candid team dynamic. It was clear to see that the culture Michelle had cultivated gave her team the confidence to perform at their best without compromising their work life balance. I have no hesitation in recommending Michelle to any prospective employer or client who is interested in developing sustainable high performing teams.
Senior Application Analyst at Uniting
July 4, 2017, Owen reported directly to Michelle
I have worked with Michelle directly for a number of years where she has successfully brought disparate teams together and improved the structure, energy, and output of everyone. She has a vast array of management tools and techniques which are both logical and easy to understand resulting in strong adoption within her teams.
Business Owner – Coffee & Tea; eCommerce, Manufacturing, Distribution and Marketing. IT Guru.
July 3, 2017, James reported directly to Michelle
Michelle has the experience and dedication to understand the culture and what motivates team members, to guide and deliver exceptional results. Mentoring, Engagement, Development and her Consultative style have been key to Michelle’s success, of which I am proud to have been a part of.
Senior Systems and Network Engineer
October 26, 2016, Ashraf reported directly to Michelle
Michelle understands how to get the best out of her team and team mates.
Applications Support Manager at UnitingCare
October 19, 2016, Sanja reported directly to Michelle
Michelle is a strong and very experienced manager with the natural ability to lead and strengthen a team and improve team dynamics taking into account the varied personalities within the team
General Manager, Projects & Service Delivery at 1-Stop Connections
October 19, 2016, Andy managed Michelle directly
Michelle was highly effective in making material improvements to application support services for multiple health and community services based business lines.
By significantly reducing the time taken for her team to resolve users’ issues and requests, the front line staff were able to refocus on client care rather than worry about technology.
Michelle achieved this through investing heavily in her staff as individuals and as a team. By supporting each team member from underneath, the team felt such a degree of trust and direction that Michelle and her team received “most improved team” out of an organisation of 7,800 staff in a staff engagement survey.
There is no doubt that Michelle was an integral part of our wider group’s achievements and I highly recommend Michelle to anyone seeking an expert in developing and coaching for high performance teams.
Head of Software Development
October 19, 2016, Michelle worked with Daryl in the same group
Michelle is an experienced manager who can really gel her team together. Under her leadership, I could see a more cohesive, loyal and engaged team. She was also very supportive towards her peers and sharing her knowledge. Team and stakeholder management are difficult but Michelle was very good at it.
Zuuse — Senior Consultant
June 9, 2010, Tim managed Michelle directly
Michelle, as Information Services Manager (reporting to myself as Executive Director Corporate Services), proved herself to be a very capable and efficient manager of a dynamic department responsible for information services across an expanding network. Michelle possesses strong project management skills and managed multiple projects including WAN upgrade, Citrix rollout as well operational software such as a new Records Management and Payroll rostering system. During this extremely busy time Michelle also managed her team, budgets and ensured that a customer focus was maintained at all times.