Recommendations

I worked with Michelle as my manager at Uniting. She demonstrated a very effective management style which worked well for me and my colleagues. She was able to identify and build on individual strengths, improving the overall performance and job satisfaction of the team.

I have worked alongside Michelle for a little over 2 years, during this time I witnessed a manager with a style and rapport with her team that created a follow-me-through-fire loyalty, excellent performance and compliance outcomes while also fostering a friendly, fun and candid team dynamic. It was clear to see that the culture Michelle had cultivated gave her team the confidence to perform at their best without compromising their work life balance. I have no hesitation in recommending Michelle to any prospective employer or client who is interested in developing sustainable high performing teams.

I have worked with Michelle directly for a number of years where she has successfully brought disparate teams together and improved the structure, energy, and output of everyone. She has a vast array of management tools and techniques which are both logical and easy to understand resulting in strong adoption within her teams.

Michelle has the experience and dedication to understand the culture and what motivates team members, to guide and deliver exceptional results. Mentoring, Engagement, Development and her Consultative style have been key to Michelle’s success, of which I am proud to have been a part of.

Michelle understands how to get the best out of her team and team mates.

Michelle is a strong and very experienced manager with the natural ability to lead and strengthen a team and improve team dynamics taking into account the varied personalities within the team

Michelle was highly effective in making material improvements to application support services for multiple health and community services based business lines.
By significantly reducing the time taken for her team to resolve users’ issues and requests, the front line staff were able to refocus on client care rather than worry about technology.

Michelle achieved this through investing heavily in her staff as individuals and as a team. By supporting each team member from underneath, the team felt such a degree of trust and direction that Michelle and her team received “most improved team” out of an organisation of 7,800 staff in a staff engagement survey.

There is no doubt that Michelle was an integral part of our wider group’s achievements and I highly recommend Michelle to anyone seeking an expert in developing and coaching for high performance teams.